We wanted to let you know we found our discussions invaluable and you gave us a real insight into the process that has helped us in our property search. For that we are incredibly grateful.
…just to say how incredible Gemma is. She’s been an absolute hero through our whole mortgage process. I work in client services and it’s rare to find someone so communicative, easy to work with, friendly and brilliant at their job. I just wanted to let you know how impressed and grateful we are to be working with her.
We wanted to express our appreciation to Hearnden Associates for the very efficient and helpful way our recent mortgage was handled. It is a decision that required much thought but the whole process was particularly smooth and straight forward which made all the administration much easier.
From our first mortgage to arranging our pensions, Hearnden Associates have been a great support. Offering sound advice and complete peace of mind over financial affairs. They really do believe in having the customer’s best interests at heart.
…Mr Hearnden explained in great detail and to the highest standard, all the financial products on the market and recommended some which suited our needs. A periodic personal review has also given us confidence in Hearnden Associates and our investments.
Hearnden Associates has been helping us with our financial planning for the last eight years. From arranging our mortgage and life insurance policies, to making sure we have adequate pensions provision. We can always rely on Hearnden Associates in providing tailored, easy to understand and timely information and advice. Nothing is ever too much trouble.
This year marks our 21st anniversary of providing advice to our local community and beyond.
What have we learnt during the last 21 years? Very little remains still in the world of financial services, however, reliable, consistent advice is invaluable in navigating a way through choppy financial waters. The ability of Hearnden Associates to provide this lies not only in the high level of qualifications obtained by our advisers and quality of advice this allows us to deliver, but also in the attitude and loyalty of our team members who support this.
At the risk of repetition, it is fair to say 2020 has not panned out the way any of us thought it would. Back in March we were preparing to celebrate twenty years of Hearnden Associates being in business when lockdown happened. It seems extraordinary looking back at our last week in the office; we had no notion of what lay ahead of us. We had a Business Continuity Plan, albeit one for dealing with a computer virus rather than a physical one, and congratulated ourselves that we had set up a WhatsApp Business Continuity Plan group a year or two earlier so we could easily communicate. How little we knew! We closed the office with the exception of our receptionist, Moira and swung into working from home mode, after all it was only going to be for three weeks…